Frequently asked questions

Where will the funds go?

There are several areas which you can support on Giving Day. From the rebuilding of the Playground Pavilion to providing opportunities for young people through bursaries — your gift, of whatever size, will count.

Wherever you choose to give, it’s your participation that matters most.

Is my payment secure?

Yes. All payments through the Durham School Giving Day Website will be securely processed by Stripe www.stripe.com/gb/privacy and Stripe US www.stripe.com/en-US/privacy.

Why is my payment not going through?

Please check that you have included your postcode in both the address field and the card details field of the gift form. If there is still a problem you may have to contact your card provider and inform them that the payment is valid. For any queries please email us at development@durhamschool.co.uk

Can I see my gift on this website?

Yes! If you’ve chosen not to make your gift anonymous, you can take a look at the donor wall to see your name.

I’m already a donor!

Already support Durham School? Thank you – there are many other ways you can help Giving Day!
Share our social media messages using the hashtags #InThisPlace #AtThisTime Encourage your friends and all those ODs in your network to give back. Send us a photo or a message on what Durham School means to you.

Is there another way to donate to you other than online?

Yes, you can contact us at development@durhamschool.co.uk or call +44(0)191 731 9270 and we’ll be delighted to help you make your gift.

I set up a recurring payment, what will show in the totaliser?

Yes, the total of your direct debit payments for the duration of time selected will show up in the total raised on the website.

I still have questions. How can I get in touch?

Feel free to email us at development@durhamschool.co.uk or call +44(0)191 731 9270.

How can I give my gift?

By phone +44(0)191 731 9270, by mail (The Development Office, Durham School, Quarryheads Lane, DH1 4SZ) or by using this website.